Managed IT Services
At BTI, we partner with your IT Managers and Business Management to ensure that your systems are monitored and maintained around the clock, keeping systems running continually while freeing your IT Managers from continual interruption that dilutes attention to your key business initiatives and users. BTI becomes the highly skilled, always on time, continually up to date outsourced generalist and/or help desk. We never close or take a break, and never call in sick. Our skills and proficiency and processes exceed all applicable standards mandated by Sarbanes Oxley, HIPAA, or PCI, and we can help ensure that yours do, too.
We relieve your IT team from the low level, invisible, but often critical after hours preventative updates and repairs necessary in networking, communications, Microsoft server, Apple and Microsoft desktops, and Mobile Device Management systems. We secure your network and systems and audit them for compliance with applicable standards. Finally, we provide you with in depth reporting and tracking of your systems, our work performed, and the results obtained.
We believe that by elevating your IT professionals to a GlobalView viewpoint of your environment, your IT personnel will more capably deliver on your key business initiatives that drive growth and profitability.
For less than the cost of running an internal 8X5 help desk, BTI will deliver highly skilled engineers, IT management processes and systems that meet all regulatory and best practice standards, 24 hour helpdesk, 24 hour Network Operations Center escalation to top tier systems engineers, and management and reporting of the key security, maintenance, anti-virus, and anti-malware applications you rely on in your business.
- Data Center Services
- BTI's GlobalView Service Desk Data Sheet
- GlobalView Service Desk Certifications
- Virtualization with VMware vSphere
Managed Desktop Care
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Managed Server Care |
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Core Networking Support |
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Backup & Disaster Recovery (BDR) |
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