Helping Companies Transition From Old Phone Systems that Hindered Remote Work

September 29th, 2020 by admin

DOWNERS GROVE, IL - BTI Communications Group, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that...

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Posted in: Press Release

Call Center Solutions for the Modern World

December 6th, 2018 by admin

As times change more and more of what used to be industry standards and top of the line tech becomes outdated. The old ways things were done before is quickly declining in efficiency. One of the of the biggest industries hit by this is Call Centers. Most of them are using old phone systems...

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Posted in: Solutions

Joining TAG's Succession Boot Camp

August 10th, 2017 by admin

BTI has long been a member of the Technology Assurance Group (TAG), an organization of the leading unified communications companies in North America. We enjoy attending the conferences and workshops, as well as networking with other businesses in the industry. This past June, two members of our next...

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Posted in: BTI, News

Carrier Services

November 10th, 2014 by admin

BTI understands that it is difficult to continually increase your speed and bandwidth, business continuity, simplified service plans, and control costs in carrier, data center, and cloud computing services. This is why we want to partner with you in order to provide you with the best service at the best...

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Posted in: Services

Customers are Our Number One Priority

August 4th, 2014 by admin

Did you hear the great news? BTI Achieves a High Net Promoter Score (Again) and has become a Gold Partner with ShoreTel! The customer’s experience is measured using the globally recognized Net Promoter Score (NPS®). This score is the source to measure customer loyalty, ensure profitable growth and gain...

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Posted in: BTI

Legal Solutions from BTI

May 13th, 2014 by admin

The legal industry faces unique challenges handling client information, controlling costs, and producing income. You must maintain the strictest level of privacy while still making data easy to locate and access. To control costs and produce income, you need reliable communication and collaboration solutions...

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Posted in: BTI, Industry Solutions

About BTI

May 7th, 2014 by admin

Unlimited communications and executive technology management are at the core of our products and services. We provide the highest quality Unified Communications (UC) and Voice Over IP (VoIP) products available today and integrate these products into a customized network platform applying a management...

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Posted in: BTI


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