05/09 - ShoreTel Tip of the Week!

May 9th, 2014 by admin

BTI Communications Group Presents

ShoreTel Tip of the Week!

ShoreTel Communicator Instant Messaging

Instant Messaging (IM) is a fast and efficient way to communicate with your colleagues. This week's tip will show you how to utilize the IM feature on your ShoreTel Communicator by engaging in a one-on-one conversation as well as a Group IM conversation.

First log into IM by clicking on the IM icon drop-down option located near the top of your ShoreTel Communicator. Select 'Online' to appear online and available.

ShoreTel Communicator Instant Messaging

Next from your ShoreTel Communicator contacts tab, simply right click on the name of the contact you wish to IM and select the IM option.

ShoreTel Communicator Instant Messaging

You are now in an IM conversation.

ShoreTel Communicator Instant Messaging

Group IM

To create a group IM conversation, from the 'Add Participant' box on the top right corner, type in the name of the person to be added and select the IM option.

ShoreTel Communicator Instant Messaging

You are now in an IM conversation.

ShoreTel Communicator Instant Messaging

That's all there is to it!

Thank you for reading your ShoreTel Tip! Have a Great Week!

Posted in: BTI


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